The Products on the site are sold directly by Meglio Darsi alla Cucina s.r.l, with its registered office in Via Pietro Antonio Micheli 45, 00197, Rome, registered with the Chamber of Commerce of Rome at n.RM-1549799, P. VAT and C.F. 14835131005.
The purchase of the products on this site, therefore, involves the conclusion of a sales contract with Meglio Darsi alla Cucina s.r.l. whose terms are governed by these Terms and Conditions of Sale, which we invite you to read carefully. For any further information, you can refer to the Consumer Code ( D. Lgs, no. 206/2005) and specifically to the provisions of Chapter I of Title III of Part III of that legislation.
The items on the site can be purchased, until the inventory is exhausted, by a Consumer who has reached the age of 18. The products are shipped only within the Italian territory.
Consulting the marmellando.com e-shop it is possible at any time, inside the product sheet, to insert the desired item in the "cart" indicating the quantity and clicking on the relative icon of the cart. To order another item, simply repeat the same operation. The selected product will be added to the cart and the quantity of products present in the cart and the total price will be updated: this data are visible in the area reserved for the cart above the image.
By clicking on the words "View cart" you can view the summary of the cart and access the payment of the products; this procedure can be cancelled at any time until the order is made as indicated below. The steps to complete the order are as follows:
On this form, you can delete items in your cart or change quantities: the "Finish Order" button leads to the next step.
Data are requested in order to acquire the order and issue the related tax document; the fields to be filled in are indicated by an asterisk.
All captured data is summarized in a single table; if the data displayed is correct, clicking the "Place Order" button will send the purchase order to the Seller, resulting in payment of the sales price.
The purchase procedure, until before the order referred to in the previous point is made, may be interrupted at any time without consequences. Once the order has been placed, you can still exercise the right of withdrawal provided for by the Consumer Code, as best indicated in the appropriate section on the site, as well as in the T&C regulating the purchase on this e-shop.
The order number in the receipt email is to be used as a reference in any request for assistance at our address: email@example.com
Prices and payments
The minimum order is 15 euros.
The sales prices of the Products on the www.marmellando.com are those reported by accessing the Shop section of the Site; however, they may be subject to upgrades. The Consumer, therefore, before proceeding with the forwarding of the relevant order form must take care to ascertain the final sale price.
For prepayment by advance bank transfer, you must specify in the reason code the order number assigned by the site. The purchase order paid by bank transfer will be processed, after verification of the accounting of the payment. To allow faster order fulfillment, therefore we invite you to send us an email to the address firstname.lastname@example.org with the data of the transfer executed.
The Bank Transfer must be made according to the following references:
ode:The order number assigned by the ___
______Data of execut
ion:First and last name (order holder)
Meglio Darsi alla Cucina srl via Fratelli Ruspoli, 14
00198 Roma P.VAT and C.f. 14835131005.
ca Popolare di Reggio Emilia ]
*The reason for the transfer must state: the order number assigned by the site, the date of execution and the name and surname of the owner of the order.
By choosing this payment system you will be redirected to the PayPal where you can make the payment by PayPal.
You will then be redirected to our site to complete your purchase.
Using the PayPal does not force the creation of a PayPal account, you can proceed with the purchase using your normal credit card.We inform you that purchases on the site are also covered by the Consumer Code (D. Legislative decree. No. 206/2005), and specifically from the provisions of Chapter I of Title III of Part III of the aforementioned legislation, such purchases are therefore also protected by the Right of Withdrawal as indicated in the General Conditions of Sale.
Shipping and delivery of products
The order is prepared within 2 working days of its receipt, and in case of payment by bank transfer from the date of actual payment, and the shipment is made by national courier.
Tax receipt will be sent by email or in the case of an invoice via SDI and email.
Shipments are made by SDA Poste Italiane courier or hand delivery when possible and in this case delivery is free.
The cost of shipping varies depending on the weight of the package:
- 5 euros up to 5 kili
- 7 euros up to 10 kili
For orders over € 100.00, shipping is free.
All shipping costs are duly indicated at the time of order and included in the total indicated in the order summary.
Deliveries are made only within the Italian territory.
The indicative delivery times are about 5-6 working days, from the day of preparation of the order and excluding the day of departure of the goods.
At the time of delivery by the Courier of the Purchased Products, the Buyer is required to check that the number of packages in delivery corresponds to what is indicated in the relative delivery note and that the packaging is intact, and not altered. In the event of any damage or in the absence of packages, the Consumer must refuse to collect the package in delivery, giving timely notification to the Seller, or proceeding to the collection, but providing a specific indication of what is found on the transport document delivered by the courier with simultaneous communication by e-mail to the address email@example.com.
Right of Withdrawal
Purchases made by accessing the marmellando.com are also regulated by the regulations of the Consumer Code (D. Lgs, n. 206/2005), and specifically from the provisions of Chapter I of Title III of Part III of the aforementioned legislation, such purchases are therefore also protected by the Direct Withdrawal as indicated in the Terms and Conditions of Sale.
You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within 14 (fourteen) days from the day of delivery of the Purchased Product.
To withdraw from the contract you must send an email to the e-mail address firstname.lastname@example.org indicating the order number you want to return, the e-mail address, the telephone number that will be possibly and exclusively used by the company in case of need. Telephone numbers will NOT be used for advertising purposes.
You will need to specify on which product you want to exercise the right of withdrawal and, if you consider it appropriate, the reason for the return (this information helps us to provide a better service).
The exercise of the right of withdrawal will be confirmed to you by an email sent to the address provided by you at the time of sending the order; in this message you will find the necessary indications to proceed with the return of the products for which you have exercised the right of withdrawal.
The right of withdrawal is, however, subject to the following conditions:
- The right applies to the product purchased in its entirety; withdrawal is not possible only on part of the purchased product.
- The right applies to the purchased product that is intact, including the outer packaging and/or casing containing the purchased product.
- The shipping costs related to the return of the asset are borne by the customer.
- The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the customer.
- The Seller is not liable in any way for damage or theft/loss of goods returned with unre assured shipments.
- In case of damage to the goods during transport, the Seller will communicate to the customer of the incident (within 5 working days from receipt of the goods in their warehouses), to allow him to file a complaint against the courier chosen by him and obtain a refund of the value of the goods (if insured). In this case, the product will be made available to the customer for its return at the same time cancelling the withdrawal request.
The right of withdrawal totally lapses, for lack of the essential condition of integrity of the asset (packaging and/or its contents), in cases where it is found:
- a. The lack of the outer packaging and/or casing containing the purchased product;
- b. Damage to the product occurs when the Seller delivers it.
In the event of forfeiture of the right of withdrawal, the Seller will return to the sender the purchased asset, charging the same the shipping costs.
The Right of Withdrawal – in addition to compliance with the terms and procedures described above – is intended to be exercised correctly if it is exercised correctly and transmitted to the Seller within 14 (fourteen) days from the date on which the Purchased Product was delivered.
If the Right of Withdrawal is exercised in accordance with the methods and terms indicated, the Seller will refund any sums already collected for the purchase of the products in accordance with the methods and terms provided.
The sums will be refunded in the shortest possible time and, in any case, within 14 (fourteen) days from the date on which the Seller became aware of the exercise of the right of withdrawal, he will activate the refund procedures, once the correct execution of the above terms and conditions has been verified.
If the procedures and deadlines for exercising the right of withdrawal are not respected, you will not be entitled to reimbursement of sums already paid.
The Seller does not sell deteriorated or lower quality products than the corresponding standards offered on the market.
The essential characteristics of the products are presented on marmellando.com inside each product sheet.The images and colors of the products offered for sale on the Site may, however, not correspond to the real ones due to the Internet browser and the monitor used.
All products are labeled. It is requested not to remove the label, because the Seller, in case of exercise of the right of withdrawal, has the right not to accept the return of products that do not have the relevant label or that have been altered in their essential and qualitative characteristics or that have been damaged.
The Seller provides, in relation to the Products purchased by users, the legal guarantee of compliance with the conditions and terms referred to in art. 128 and ss. del D. Legislative decree. N. 206/2005 guaranteeing, therefore, the suitability of the Product for the use for which it is intended according to the indications indicated by the seller, and the compliance of the same with the requirements reported on the labelling of the product itself, provided that the product has been used and stored by the Buyer according to the indications provided by the Seller.
In particular, in the event of a lack of conformity, the user must promptly inform and, in any case no later than the terms of the law, the Seller by written communication to the address email@example.com
In the event of a lack of conformity of the Product sold, the same may be replaced at the seller's expense, unless replacement is possible and not excessively burdensome for the Seller himself. If the replacement of the Product is not possible, there may be a reasonable reduction in the purchase price, i.e. the termination of the contract. The Seller reserves the right to offer the Consumer any other remedy available. A minor lack of conformity for which it has not been possible or is excessively burdensome to make the remedies for replacement does not entitle you to the termination of the contract.
In any case, and without prejudice to the above, the rights arising from the legal guarantee of conformity may be exercised provided that the Products have been used correctly, with due diligence and with respect for the intended use and the provisions of the attached indications, as well as after presentation by the User of the delivery note received and indication of the order number and provided that the lack of conformity has been correctly reported within the legal deadlines and with the above modes. It is the responsibility of the Consumer to prove the correct denunciation of any non-compliance of the products purchased.
Applicable law and resolution of disputes arisened with the Consumer and competent court
These conditions of sale are governed by Italian law. The Consumer Customer can make use of the out-of-court settlement tools of the contention on a telematic platform as required by art. 141 and ss. d. Legislative decree. 206/2005, that is, in accordance with the Online Dispute Resolution Regulation (ODR) – Regulation (EU) No. 524/2013 of the European Parliament of 21 May 2013 – concerns procedures intended to out-of-court settlement of disputes between businesses and consumers arising from contracts for goods and services concluded, by accessing the online ODR platform, which can be consulted on the https://webgate.ec.europa.eu/odr website.
For any dispute related to the General Conditions, the Forum of the locality indicated by the user as his residence within the Italian territory will be competent.
You can request any information from firstname.lastname@example.org